 |
MCSE
| ||||||||||||
| A+
|
| Exchange | Outlook | SMS 2.0 | Windows 2000 prof. | Windows 98 |
| DOS | Windows 3.x | Windows 95 | NT 4.0 WS | NT 4.0 Server/Site |
| Novell Admin 3.12/4.11 | MS Mail | CC:mail/mobile | Lotus Notes 4.61 | Eudora |
| Reflections | Shiva | Rumba | Frontpage 98/2000 | MS Office 95/97 |
| Internet Explorer | III | PC Anywhere | Linux Redhat 5.2 | ARCServe |
| Wordperfect | 4D | Magic Solutions | Cold Studio | Netscape |
| Rochester Institute of Technology; Rochester, NY Student 1999-present |
| Center for Modern Psychoanalytic Studies; New York, NY Student 1990-1998 |
| Florida State University; Tallahassee, FL Master of Social Work: 1989 (Summa Cum Laude) |
| University of Miami; Coral Gables, Florida Bachelor of Music: 1986 |
1/00- Consolidated Edison;
Brooklyn, NY
present Systems Analyst
| Infrastructure support and troubleshooting including Cisco routers,
Centillion token-ring switches, concentrators, Bay equipment, etc. |
| Server support in an Enterprise environment utilizing SMS and server tools; direct responsibility for 10 servers on a daily basis in a 800 server environment |
| Desktop support |
| Projects of an infrastructure and server maintaining form. |
1/99- Memorial Sloan-Kettering
Cancer Center; NY, NY
1/00 LAN Administrator
| LAN Operations including administering LAN and Consortium systems; including databases; developing queries in cataloguing databases (III); maintaining remote access for users; analyzing network and systems failures; performing maintenance functions, including backup and loading maintenance database updates; developing computer book section in Medical Library; developing and administering intranet site, internet site and maintaining web server. |
| Program/Systems Development including compiling statistics related to LAN/system functions; analyzing technical and business issues in effective feasibility and cost studies; evaluating and recommending computer hardware and software; developing software programs to expedite various work functions related to knowledge based information. |
| Applications training for end-users; preparing instructional and training materials for various computer hardware and software projects; providing instruction and consultation in the use of automated systems and microcomputer hardware and software projects; providing instruction and consultation inthe use of automated systems and microcomputer hardware and software for the library staff. |
| Remaining informed of new developments in systems and computer technology and utilizing information as appropriate to assist in meeting the goals and objectives of the Medical Library. |
10/97- TransNet Corp. (onsite at Colgate
Palmolive); NY, NY
12/98 Senior Support Specialist
| Member of a highly visible 10 person team. One of 5 Level II support team members handling 2000 pieces of hardware and more than 1350 users |
| LAN/WAN and CC:mail adminisitration |
| Assist in site wide Lotus Notes rollout |
| Break/fix work, troubleshooting PC's, software and HP LaserJet printers |
| Consistently top performer with closure rate of over 200 calls per month |
7/94- Independent Consultant
present Consultant
| Built NT & Exchange Servers |
| Break/Fix computers from chip level |
| Network Administration, Microsoft Mail Administration, Network Wiring (CAT 5) |
| Troubleshooting hardware and software problems |
